Responsible automation is part of the product

Last updated August 11, 2026

Loresta is a service operated by Michael Ngo, a sole proprietor. In these terms, “Loresta,” “we,” “us,” and “our” refer to Michael Ngo doing business as Loresta.

Eligibility and authority

You must be at least 18 years old and own or be authorized to operate every connected account. You remain responsible for profile information, approved links, offers, and platform compliance.

Prohibited use

Do not use Loresta for unsolicited bulk messages, harassment, deception, unlawful material, exploitation, impersonation, or evading platform controls. The service is designed for inbound replies.

Automation and platform limits

Loresta may block, pause, or hand off actions when a request is sensitive, unsupported, ambiguous, or outside an approved policy. Social platforms control their own permissions, availability, and review decisions, so a listed capability is not guaranteed until enabled for your connection.

Your data

You keep ownership of profile material and messages you provide. You grant Loresta the limited permission needed to process and send replies through the features you approve. Optional voice learning uses creator-authored sent replies and does not store raw history as training material.

Billing and cancellation

Paid plans charge when checkout completes and renew according to the terms shown at purchase. Each plan includes the AI-handled reply allowance shown at checkout. Handoffs and blocked messages do not use that allowance. Additional-reply billing is optional and starts only after the workspace owner enables it. If it remains disabled, Loresta pauses AI replies at the plan limit. You may cancel future renewal through the billing portal. Charges already earned are not automatically refundable except where required by law.

Service changes and suspension

We may change or discontinue unsupported features, and we may pause access needed to protect users, platforms, or the service. We will use reasonable care but cannot guarantee uninterrupted provider APIs or message delivery.

Contact

Questions can be sent to support@loresta.co.